Is The Bombay Store an Indian Company?
Yes. The Bombay Store is a registered Public Limited Indian company; called Bombay Swadeshi Stores Limited. It operates under the brand name The Bombay Store.
Currently, we do not have operations on International shores. Customers do get confused with Bombay or Bombay Co which operated in USA and Canada. The Bombay Store, India has no connection with Bombay Co of the USA or Canada. The Bombay Store is an Indian based company and currently operates only in India.
Where can I buy The Bombay Store products in India?
We retail our products through exclusive company-owned stores in India. For a detailed list of The Bombay Store outlets in India, visit Stores . We also offer online sales through our The Bombay Store website at www.thebombaystore.com
Where is The Bombay Store's Corporate Office located?
The Corporate Office is based out in Mumbai at B wing, 1st floor, Todi Estate, Sunmill Compound, Lower Parel (West), Mumbai-400013.
Tele:-022-40318888, Email support@thebombaystore.com
Are Gift Certificates available at The Bombay Store retail outlets?
Yes. Gift Certificates are available at all The Bombay Store retail outlets & have to be redeemed currently at the Retail outlets only.
How will I know if The Bombay Store has received my order ?
During the payment process you will be given a confirmation that your credit card has been successfully processed. You will also be given an order confirmation number through an email from The Bombay Store
How do I check my order status?
You can view the order status at any time once you have placed your order, through My Orders options after logging in to your account on The Bombay Store website. We try and dispatch all the orders within five working days and then you can track your order from Track your order option on the homepage of www.thebombaystore.com through tracking system.
Is it safe to use credit card online at www.thebombaystore.com?
Yes it is safe to use your credit card online as The Bombay Store website is linked to the ICICI Bank payment gateway which has 128 bit SSL encryption, and is also Verisign secured. Please review our Security Privacy Policy for further details.
What if a Product/s is out of stock?
The Bombay Store makes every effort to keep all products in stock. However, there may be times when unexpected demands exceed our supply. If a customer places an order for a product which is not in stock, The Bombay Store will inform the customer through an email and credit his/her credit card account within two business days of placing orders. The Bombay Store will not retain a customers request for an out of stock product in a back order system.
Do I have to sign up for The Bombay Store account to buy something at www.thebombaystore.com?
It is not mandatory to create an account on www.thebombaystore.com, and you can simply proceed as a Guest Shopper. However in order to buy a product on our website, you need to sign up first. There are several benefits to creating an account. Please refer to the My Account page for more details.